We are seeking a friendly and organized Patient Services Representative to serve as the first point of contact for our patients. This is a part-time position at our Massillon office.
Responsibilities
- Greet patients and manage check-in and check-out processes
- Schedule and confirm appointments
- Verify insurance eligibility and collect co-pays
- Answer phones and respond to patient inquiries
- Maintain accurate patient records in the EHR system
Requirements
- High school diploma or equivalent required
- Medical office front desk experience preferred
- Proficiency with EHR systems a plus
- Warm, professional demeanor and strong communication skills
